June 12, 2020

I also installed the controlvault, but did not have to reinstall windows restore points were disabled. Verify the fingerprint sensor is recognized by the Operating System, is active and a supported device. Thanks for your feedback, it helps us improve the site. I tried update driver option from Device management console devmgmt. I could not find a way to back out the driver install, as the uninstall was not sufficient, and ended up reinstalling Windows. We will be glad to be of assistance. I also accidentally installed the ControlVault driver how would you know not to?

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Now if I could actually get my fingers to register! Dell now have a Setup utility that combines all the downloads and installs them in the correct order. You will need to download these three packages and install in this order: I know exactly how to do scnner on most other Dell Latitude laptops from and up.

OEM Dell Latitude E Palmrest Touchpad W/ Fingerprint Reader 0GDVWM | eBay

Finally, I was about to give up or brake my laptop but found this and it worked! Add your fingerprints here and it should work. I use a dell latitude e a very good laptop by the way, had to reinstall windows 10 and it wiped a lot of programs. If the fingerprint sensor device has been recently replaced, calibration may be necessary. How satisfied are you with this response?


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They replace the mainboard. I gave up on it. If you grab the title of fingerprlnt bit download, you might be able to search for the bit version….

If the message persists, confirm the Device is supported.

Now Thanks to originator of this fnigerprintAs i am really not Windows Guypersonal laptop running with Linux and Solaris 10 X86But Company laptop is Windowsso this post make me comfortable with Windows too. Going to clear SCD.

100 OEM Dell Latitude E4310 Palmrest Touchpad W/ Fingerprint Reader 0GDVWM

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

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HezI Owuor Created on July 15, Leave a Reply Cancel reply Your email address will not be published. Installed it at my Dell E — OK. I did the installation in the right order on my E with XP Professional.

Did this solve your problem? Please help, I have E, after installed window 8 windows Developer Previewit does not upgrade window as well as drivers, whenever i try scanber install or update software, it ask to update microsoft netframework 3. Right now the Data Protection package consists of four files: You can follow the question or vote as helpful, but you cannot reply to this thread.


If you have any documents included in the Document Vault or Document Manager, remove these files.

Click Uninstall, fingefprint then OK. Fingerprint login took so much longer than password login that I stopped using it, and did not install the drivers when I later reinstalled windows.

If the information provided above did not resolve your issue or you have any additional questions, please complete our Support Request Form. I had to reinstall windows the first time. Thanks, was looking all over for this for my v, as the old DigitalPersona software was long abandoned. scnner

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After this I could see link to scan my finger prints. Credential Vault Host Storage … stopped. For further assistance you may need to get in touch with the Dell support. The ControlVault firmware has been updated successfully.