October 28, 2020

If the test page does not print , continue with the next solution. Do not remove jammed paper at this stage. Remove the problem cartridge, and then print with the remaining cartridge. Press the cloth against the rollers and rotate them upward with your fingers. Did you make any changes to your printer?

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This product cannot be identified by Seriew Number alone. If the carriage is stuck in the middle of the productmove the carriage to the right side of the product. Solutions To resolve the issue, try each solution in the order presented. Continue to the next step, but perform the steps only on the problem cartridge.

Click Printersand then right-click the icon for your product. Please try again dd1300. Perform a power reset Follow these steps to reset the product.

Cause Print cartridge recognition error messages are displayed if the printer is unable to communicate with the cartridge s. Supported index and greeting cards. Open and close the product cover four times.


Insert the paper into the tray, and then gently push the paper into the product until it stops. Solutions X1300 these solutions in the order presented to resolve the issue. Modify your browser’s settings to allow Javascript to execute.

If print cartridges have been installed, verify the plastic tape covering the ink nozzles has been removed.

HP Deskjet D Printer Troubleshooting | HP® Customer Support

Remove the tape from the new cartridge. Allow the carriage to move to the center of the product. Dip a swab in the clean water and squeeze it to remove most of the moisture. Any warranty support needed would be completed by the third party that sold the product. Product has been exchanged: If there are no issues with the printout of the self-test report, then the issue is resolved. Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Please try again shortly. Hold the cartridge with the front of the cartridge pointed up slightly, and then insert the cartridge into the slot.

Determine which cartridge is causing the problem Use one of the following two options to determine which cartridge is causing the issue. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges coffee filters work well.


I understand you have issues installing printer drivers for windows 7. Have a great day ahead! Fast draft two-cartridge printers.

HP Deskjet D1300, D1400, and D1500 Printer Series – Blinking Power Light

Reset the printer Press the Power button to turn on the product. Contact HP Support to schedule a repair or replacement. Font information No internal bit-mapped fonts. Europe, Middle East, Africa. This page requires Javascript. Let HP identify any out-of-date or missing drivers and software How serries HP use product data collected with this service?

If this solution resolved the issuethere is no need to continue troubleshooting.